Note that if you do not hear back from me, the most common cause is an incorrect email address, so please check your email address carefully.
I normally reply to all emails, within 24 hours. If you haven't seen a reply within this time, please check your 'junk' email folder, and if there's nothing there, try again after checking your email address. Gmail is particularly bad at delivering my emails, so please consider using a different email account.
Note that a good avenue for support is the Godzone support forum on the New Zealand Flightsim Forum. You will need to be logged in to post.
Phone within NZ: 021 111-4202 -- I tend to let unknown calls go to voice-mail, so please leave a detailed message and I'll get back as soon as I can.