Frequently asked questions

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Real NZ Dunedin

Yes, All Real NZ and Godzone scenery released since Real NZ Nelson, and including the Subscription, works with FTX NZSI. There is some extra information here.

There is also a great set of screenshots from Mallard on the FTX forum, although you may need to be a member over there to view it:

Southern Comfort, a flight from FTX NZQN to Real NZ Dunedin. Note that this starts at Orbx's Queenstown, and ends at Real NZ Dunedin.

 


Hey, floating houses are cool:)

The consensus is that floating houses are a limitation of the simulator, rather than an issue for an individual scenery addon -- in fact, I have seen floating houses at the same places in both VLC and FTX NZSI, so I suspect that this is more geographical than anything a developer does or doesn't do. Lockheed Martin have done really well to minimise this in recent releases, and I hope that at some point it will become a thing of the past, but at the moment, the only other option would be to remove huge chunks of houses completely, and even then there would be no guarantee that they won't pop up -- and I mean all the way up -- in another location.

If you wish to explore the city without floating houses, you can reload the scenery when you get to the city -- the best way is to go to the Scenery Library and immediately press 'ok' to exit again The scenery will reload and everything should drop to ground level (hopefully except your aircraft!) and remain there while you stay in the area.


Finding a download for a Real New Zealand scenery is different from a Subscriber or Godzone Compilation (hese are the same thing) download. Anyone who is used to the way in which subscription downloads work may be confused when ordering a 'normal' scenery product, so here's a quick intro to finding your download!

First, this applies to Real NZ Scenery only -- the Godzone photoscenery, whether purchased as a Subscription or Compilation, is not added to your account downloads, but it is always available from the 'quick downloads' page.

There are a couple of ways to download your Real NZ purchase. First, you should receive a confirmation email from the Store, which includes a download link. However you can access your downloads at any time via the Store, by clicking on the 'My Account' menu link at the top of any page (except the home page), provided you are logged in of course.

Once you are there, you can view individual orders which will include download links -- Orders | View -- or just click on 'Downloads' which will list all your downloads.screenshot_210


It should, and if it doesn't, it may most likely be one of three reasons:

  • A conflicting airport scenery -- I would normally recommend that any other addons for Real NZ airports should really be deactivated. However this isn't normally a problem, in that Real NZ Dunedin is designed to exclude most other underlying scenery. However some addons may sneak through the process.
  • The installer could have been unable to disable the FTX NZTI elevation stub for some reason -- this is the only FTX file which conflicts with a normal Real NZ Dunedin install, and the installer attempts to disable it by changing the extension from .bgl to .bak. This file is located in Scenery\World\Scenery in your simulator's main folder, and includes 'NZTI' in the file name. If this still has a .bgl extension, then you could change the extension to .bak yourself.
  • An incorrect FTX Insertion Point -- if you have never set the FTX Insertion Point, then you will need to do so to get the best out of Real NZ scenery. There is some information in the Real NZ Dunedin manual on how to do this.

If you need help with any of these steps, or they don't fit your elevation problems, then please contact me via this site. The same thing apples to NZDN, but I don't think that FTX actually changes the elevation of their NZDN. so there isn't a stub to mess things up.


No, the scenery is designed as a complete package, so there is no official way to turn off aspects of the scenery. Unofficially, you'll have to experiment....


Prepar3d v4.4 has a bug which affected how some scenery objects appeared, including any Real NZ airports, objects and ground polygons. This was a listed fix in Prepar3d v4.5, so if you still use 4.4, I really do recommend that you upgrade.

As far as I am aware, there is no known fix for those who choose to remain with v4.4.


The Dunedin jetways are controlled by the third-party SODE modules. SODE also controls -- and displays -- the windsocks, and any flags which respond to wind direction. The Real NZ Dunedin installer will install SODE if it is not already installed, or update an earlier version. This is all explained in the manual, but it does require some input from the user -- after SODE is installed, you must activate it for the simulator versions that will use Real NZ Dunedin.

Since the SODE installer is separate from the Real NZ Dunedin installer, it is possible to overlook the activation step, unless you follow the instructions in the Real NZ Dunedin manual. If you do miss or skip this step, then you can activate the module at a later date, by running the SODEPlatformManager.exe which is installed by the SODE installer, the default location is:

C:\Program Files (x86)\12bPilot\SODE

...although you may have chosen to install SODE elsewhere. Activation simply adds the SODE modules to your exe.xml and dll.xml files for each of the chosen simulators.

Some users choose not to activate SODE, I assume because they consider it an added complication, but I would recommend that you give it a try. The third-party tools which Real NZ Dunedin installs -- SODE and the Autogen Configuration Merger Tool -- are both designed to solve problems which stem from multiple developers' methods of adding advanced features to their scenery. Both are well-tested, and are not found to cause any issues beyond poor developer implementation, or users messing around with things without a good understanding of the consequences.

SODE implementation in Real NZ Dunedin was a test case, really, and I will continue to use it going forward, although future releases may offer the ability to replace SODE features with more 'default' options -- static jetways, default windsocks (I hate those!) and normally wind-oriented objects like flags with static models. All of these would be compromises, and would detract from the full experience of a Real NZ scenery.


I've always wanted to add some more realistic New Zealand vegetation to the autogen system, but until recently this has not been possible. Well, it has been possible, for example Orbx do this for FTX NZSI and NZNI, but the way in which they implement this means that they simply replace the autogen descriptions file -- of which there can only be one -- with their own. So if another developer added their own autogen descriptions, these would be overwritten every time Orbx scenery was installed, a FTX region was changed, or FTX Central was run.

Arno, who designs some amazing development tools and runs the FSDeveloper.com website, looked at ways to overcome this issue by developing a tool which would 'self-manage' and 'self-repair' any autogen description additions if they were accidentally -- or purposefully -- overwritten. This is the Autogen Description Merger Tool, which runs each time the simulator runs, checks the autogen description files, and makes sure that any extra descriptions are there, and adds them if they are not. It doesn't remove any entries from the descriptions, so it can't affect other existing descriptions, so it is a safe, reliable method of maintaining the autogen descriptions.

The Autogen Description Merger Tool installer is called and run during the Real NZ Dunedin installation process. There are a couple of steps which the user must take, these are explained in the Real NZ Dunedin manual.

However it doesn't help my assertion that this is safe and simple that my original Real NZ Dunedin installer didn't properly run this, resulting in a patch. So if you installed the scenery prior to mid-November 2016, you should download and run the patch. Note that the current download is already patched, so you shouldn't have problems, and won't require the patch.

You can find further details, and download the patch, here.

If you have installed Real NZ Dunedin from a recent patched installer, or run the patch over the original installer, and still have problems with missing trees, then you should contact me for a solution.


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25 Comments

  1. Rob ,
    How can i change the download location (as in , where the file is placed)
    My “c” drive is almost full , however i have heaps of room on 2 externals.
    When i start the download i don’t get an option to put it someplace else.

  2. I just downloaded Dunedin. When I launched the installer only the first option (Flight Simulator X) was available, the others are greyed out. I have Flight Simulator Steam Edition and can’t select that one. Advice?

    • This is normal if you only have FSX-steam edition — this is something the FSX Steam installer does, if it finds a previous FSX installation, it will create a special ‘se’ version, otherwise it emulates a normal boxed FSX installation, to makes things more compatible with addons. So if you only have the Steam edition, just select ‘fsx’.

      • A bit of an involved process, but all went well. Will install Nelson next. Cheers. (BTW, only tried it straight screen, but mostly flying with FlyInside and Oculus Rift – keen to see how it looks tonight). Thanks for putting the hospital landing pad in there.

  3. Bernd Koehling

    Hi Bob,
    I have all your scenery installed and enjoy it a lot. Problem is, if I want to fly in other areas of the world, I’d like to untick it in the scenery folder in order to reduce initial load times. Unfortunately this is not possible, as it always reloads itself. Even if I try to remove it completely, this is also not possible, it always reinstalls itself. I never had this issue with any other scenery. I run P3D 3.4, the Godzone folder has installed itself into the main P3D folder.

    Any help would be appreciated
    Bernd

  4. Mr Corn,
    I purchased the Dunedin software via your website today
    Order number 2984
    I use Internet download manager and when I try to download the purchase all I am getting is 1 Megabyte download speed off of your server. When I download off of Simmarket I can get upwards of 12 MB speeds most of the times.
    It also does not show the file size and I think you mentioned it is in the GB range,so it would take a day to download
    Any ideas?
    Thanks
    Rick Brown
    Tampa, FL

  5. Started the download and left for 4 hours
    Came back to a completed download

    Just going to test now
    Rick

    • Hi Rick
      Sorry about that, it can be an issue with serving downloads from the other side of the world, as they are hosted in Sydney, Australia, by Amazon AWS and Cloudfront. Plus, of course, when you are trying to download it, it’s normally the middle of the night here, so support can be a bit slow:)
      AWS and Cloudfront are great for getting downloads to go long distances, but most of their strength is the ability to cache files worldwide, speeding up subsequent downloads. However if nobody has downloaded a file in your area for some time, (and US sales are not common) then there is little benefit. Normally a download manager would help a lot, but in your case it sounds like it didn’t. I’m glad you got the file in the end, and I hope that this is just an isolated problem, but really I’m not sure why it happens now and then.
      Thanks for your patience.

  6. Not a problem and thanks for the answer
    I like the scenery,top notch Robin….
    You are right up there with the big guns as to quality..
    I will be getting the other two you offer as well
    I really like flying in your country, so much to see but so little from the scenery companies,ORBX dropped the ball as well
    WIll be cheering you on from the sidelines

    BTW- I BETA test for REX,Just Flight and Milviz I also helped Bill Womack with the second version of Herons nest -the freeware from him .So if you need any BETA help let me know and I will be glad to sign an NDA as well plus I just retired so got a lot of time on my hands

    Rick Brown
    Tampa,FL

  7. Greetings, I have a question about the Autogen Description Merger Tool. I am using P3DV4.1 . When ever I use the FTX Central 3 it overwrites the files at NZDN. I understand that and when I start the simulator I get the box for the merger tool saying I should restart the sim to get the correct effect. I do and the box does not appear until the FTX Central is run again. My question is, do I need to restart the sim each time that info box shows up ? I only use the FTX central when I need to access an FTX feature. I really cannot tell which is your trees or not at NZDN, but I am assuming they are yours as the scenery is activated.
    By the way I am really glad you made the NZDN scenery as it was/is one of the go to places for our group of flyers her from the USA.
    Thank You,

    • I know that for those who use FTX Central a lot, this can be a nuisance. Basically, every time you run FTX Central, it will overwrite any custom autogen descriptions with the FTX-only version — whether or not you actually change anything else within FTX Central. That’s actually the main reason for the merger tool, to still allow custom autogen descriptions even if they are regularly overwritten by a third party tool like FTX Central.
      So yes, every time you see the warning box, and you are planning to fly in any area which uses custom autogen descriptions, you should restart the simulator. Of course if you wish to fly somewhere with default/FTX autogen only, then it won’t make any difference to what you see, so you wouldn’t need to restart in that case. The merged descriptions would take affect the next time you start the sim, provided you haven’t run FTX Central again.
      There might be a couple of ways to get around this, but it is really outside my area of expertise. For example, there are tools which set the simulator up before running it, and this may include the ability to run the merger tool before running the simulator. Or it may be possible to adapt the FTX Central shortcut to point to a batch file which runs the merger tool after exiting FTX Central. I should really do some research…
      When I was working on Dunedin, I was communicating with the FTX Central developer, and he did mention that one solution would be to have FTX Central automatically run the merger tool on exit, but this was never put into the release version. This would have been an ideal solution!
      Glad you are enjoying the scenery!

  8. Hi Robin,
    Firstly just want to say i love the work you have done so far!

    Im new to fsx and i am looking for some guidance as i dont believe i have things set up correctly regarding graphics. I have read and tried a few things but since i only care about NZ landscape then i thought id ask here.

    I have Real NZ Nelson installed and orbx NZ north island on a i7 7700k at 4.2 and gtx1080 8gb and 16gb ram. Win 10.

    Im running 4k res and scenery sliders all maxed and ticked. Fps is smooth and at 60.

    Performance is great however i feel the graphics dont look as nice as your screenshots.

    What would you suggest i do? Rex? Dx10 fixer?

    Look forward to hearing from you.

    Cheers
    Roy

  9. I have recently become a subscriber and downloaded your excellent scenery. Your NZWN airport has jetways that clash with those of GSX2
    and seem to be immovable. Can you help? Regards Keith Booth.

  10. I have gone back to FSX as the colours in P3D always looked washed out. Can I install nzch to FSX ? Thanks

  11. peter.crawford172

    Any idea when the NZCH FSX version is going to be available? I prepaid in April 2019 on the basis is was going to be “soon”….now 15 months down stream…..PS I do really love your scenery – you do a great job 🙂

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