25 Replies to “Frequently asked questions”

  1. Rob ,
    How can i change the download location (as in , where the file is placed)
    My “c” drive is almost full , however i have heaps of room on 2 externals.
    When i start the download i don’t get an option to put it someplace else.

    1. Hmm, it sounds like you’ve told your browser to always download ZIP files automatically, or worse still, open them. You might need to fix that. Let me know which browser you use.

      1. Was this resolved. I have just downloaded all three files and the installer does not allow to select destination HD and like Rob having SSD as my C-drive I have limited space so need to install on my D-drive.

  2. I just downloaded Dunedin. When I launched the installer only the first option (Flight Simulator X) was available, the others are greyed out. I have Flight Simulator Steam Edition and can’t select that one. Advice?

    1. This is normal if you only have FSX-steam edition — this is something the FSX Steam installer does, if it finds a previous FSX installation, it will create a special ‘se’ version, otherwise it emulates a normal boxed FSX installation, to makes things more compatible with addons. So if you only have the Steam edition, just select ‘fsx’.

      1. A bit of an involved process, but all went well. Will install Nelson next. Cheers. (BTW, only tried it straight screen, but mostly flying with FlyInside and Oculus Rift – keen to see how it looks tonight). Thanks for putting the hospital landing pad in there.

  3. Hi Bob,
    I have all your scenery installed and enjoy it a lot. Problem is, if I want to fly in other areas of the world, I’d like to untick it in the scenery folder in order to reduce initial load times. Unfortunately this is not possible, as it always reloads itself. Even if I try to remove it completely, this is also not possible, it always reinstalls itself. I never had this issue with any other scenery. I run P3D 3.4, the Godzone folder has installed itself into the main P3D folder.

    Any help would be appreciated
    Bernd

  4. Mr Corn,
    I purchased the Dunedin software via your website today
    Order number 2984
    I use Internet download manager and when I try to download the purchase all I am getting is 1 Megabyte download speed off of your server. When I download off of Simmarket I can get upwards of 12 MB speeds most of the times.
    It also does not show the file size and I think you mentioned it is in the GB range,so it would take a day to download
    Any ideas?
    Thanks
    Rick Brown
    Tampa, FL

    1. Hi Rick
      Sorry about that, it can be an issue with serving downloads from the other side of the world, as they are hosted in Sydney, Australia, by Amazon AWS and Cloudfront. Plus, of course, when you are trying to download it, it’s normally the middle of the night here, so support can be a bit slow:)
      AWS and Cloudfront are great for getting downloads to go long distances, but most of their strength is the ability to cache files worldwide, speeding up subsequent downloads. However if nobody has downloaded a file in your area for some time, (and US sales are not common) then there is little benefit. Normally a download manager would help a lot, but in your case it sounds like it didn’t. I’m glad you got the file in the end, and I hope that this is just an isolated problem, but really I’m not sure why it happens now and then.
      Thanks for your patience.

  5. Not a problem and thanks for the answer
    I like the scenery,top notch Robin….
    You are right up there with the big guns as to quality..
    I will be getting the other two you offer as well
    I really like flying in your country, so much to see but so little from the scenery companies,ORBX dropped the ball as well
    WIll be cheering you on from the sidelines

    BTW- I BETA test for REX,Just Flight and Milviz I also helped Bill Womack with the second version of Herons nest -the freeware from him .So if you need any BETA help let me know and I will be glad to sign an NDA as well plus I just retired so got a lot of time on my hands

    Rick Brown
    Tampa,FL

  6. Greetings, I have a question about the Autogen Description Merger Tool. I am using P3DV4.1 . When ever I use the FTX Central 3 it overwrites the files at NZDN. I understand that and when I start the simulator I get the box for the merger tool saying I should restart the sim to get the correct effect. I do and the box does not appear until the FTX Central is run again. My question is, do I need to restart the sim each time that info box shows up ? I only use the FTX central when I need to access an FTX feature. I really cannot tell which is your trees or not at NZDN, but I am assuming they are yours as the scenery is activated.
    By the way I am really glad you made the NZDN scenery as it was/is one of the go to places for our group of flyers her from the USA.
    Thank You,

    1. I know that for those who use FTX Central a lot, this can be a nuisance. Basically, every time you run FTX Central, it will overwrite any custom autogen descriptions with the FTX-only version — whether or not you actually change anything else within FTX Central. That’s actually the main reason for the merger tool, to still allow custom autogen descriptions even if they are regularly overwritten by a third party tool like FTX Central.
      So yes, every time you see the warning box, and you are planning to fly in any area which uses custom autogen descriptions, you should restart the simulator. Of course if you wish to fly somewhere with default/FTX autogen only, then it won’t make any difference to what you see, so you wouldn’t need to restart in that case. The merged descriptions would take affect the next time you start the sim, provided you haven’t run FTX Central again.
      There might be a couple of ways to get around this, but it is really outside my area of expertise. For example, there are tools which set the simulator up before running it, and this may include the ability to run the merger tool before running the simulator. Or it may be possible to adapt the FTX Central shortcut to point to a batch file which runs the merger tool after exiting FTX Central. I should really do some research…
      When I was working on Dunedin, I was communicating with the FTX Central developer, and he did mention that one solution would be to have FTX Central automatically run the merger tool on exit, but this was never put into the release version. This would have been an ideal solution!
      Glad you are enjoying the scenery!

  7. Hi Robin,
    Firstly just want to say i love the work you have done so far!

    Im new to fsx and i am looking for some guidance as i dont believe i have things set up correctly regarding graphics. I have read and tried a few things but since i only care about NZ landscape then i thought id ask here.

    I have Real NZ Nelson installed and orbx NZ north island on a i7 7700k at 4.2 and gtx1080 8gb and 16gb ram. Win 10.

    Im running 4k res and scenery sliders all maxed and ticked. Fps is smooth and at 60.

    Performance is great however i feel the graphics dont look as nice as your screenshots.

    What would you suggest i do? Rex? Dx10 fixer?

    Look forward to hearing from you.

    Cheers
    Roy

  8. I have recently become a subscriber and downloaded your excellent scenery. Your NZWN airport has jetways that clash with those of GSX2
    and seem to be immovable. Can you help? Regards Keith Booth.

  9. Any idea when the NZCH FSX version is going to be available? I prepaid in April 2019 on the basis is was going to be “soon”….now 15 months down stream…..PS I do really love your scenery – you do a great job 🙂

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